1- Choose Tamara on the website’s payment page
Full payment within thirty days or in three payments within 60 days? Whatever suits you
2- Add your data
Your ID and mobile phone for your first order with Tamara, and your mobile phone only for any new order.
3- Your order will be delivered to you and payment will follow!
Enjoy your purchases and pay at your convenience
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NB
* How do I know if I can use Tamara?
Tamara service is available to all citizens and residents of the Kingdom of Saudi Arabia and the United Arab Emirates who are over 18 years old
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* Why was my application rejected?
To accept orders through Tamara, we go through several sequential steps to examine each order. You can review some points that you should pay attention to:
- There are sufficient funds on your card
- Have you settled the previous amounts with Tamara?
- The order value is high, try reducing your order value.
- The number of open orders you have with Tamara
It takes into account several factors, including your credit history with Tamara, the number of orders you have paid without delay, and the length of time you have been shopping with Tamara.
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* Why did I not find the option to pay via Tamara on the payment page?
First, make sure that the order amount is within the range of 99 to 1500 riyals, the maximum limit for using Tamara
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Shop with Tamara, the leading company to facilitate your purchases and distribute your budget
Important note applied from Tamara
If I'm late, what happens?
A fee of 25 SAR per month applies from Tamara, with a maximum of 150 SAR in total.
We hope that you always pay on time, and we will remind you of that after purchase and before the final payment date
A late fee is charged by Tamara in the amount of 25 riyals, which is donated to charitable organizations, in order to comply with Tamara’s Islamic Sharia solutions.
In addition to preventing those who are not committed to paying from using the service again.
Tamara helps those who are committed to paying on time and makes installments more easily at the cash rate
If your payment is declined, it may be due to the following reasons:
- There is not enough balance on your card.
- You use a prepaid card
- Your card does not support the online purchase feature or has not been activated.
- There may be a temporary suspension of your card by the card issuing bank.
You can try one of the solutions below:
Please contact your bank or use another card to pay.
For more information, you can contact the customer service center daily at the following numbers
Kingdom of Saudi Arabia: 8001240441 from 9 am to 5 pm.
United Arab Emirates: 80001830167 from 10 am to 6 pm