All orders, regardless of the shipping company or the city of the order, are prepared and shipped immediately after the order is confirmed, within no more than 24 hours, except for official holidays for shipping companies, Fridays and holidays.
Orders and shipping and delivery companies:
1- Orders inside the company warehouse
(Riyadh - Delivery via shipping companies or Redbox smart lockers
With multiple options at different prices to suit everyone
Same day delivery orders for Al Zulfi branch are free
Free shipping does not include all products.
Cash on delivery fees vary depending on the shipping company.
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2- Orders outside the store and warehouse premises
The rest of the cities and governorates have 4 delivery companies.
## Express shipping via Aramex for 28 riyals to the home, payment on the site
Shipping time is from 2 to 5 working days - all days of the week except Friday.
Shipping includes delivery to the applicant’s place of residence or shipping offices if delivery is not available within the customer’s city from the shipping company.
So please write the national address clearly and use the real name.
Regional shipping to the Gulf countries
International shipping to 200 countries worldwide through our global shipping partners
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## Express shipping via Saudi Post for 23 riyals, paid on the site
Shipping time is 2-5 business days - all days of the week except Friday.
Home delivery is available for cities supported by home delivery. Therefore, the national address must be written correctly and the real name must be used.
It can be received from the branch closest to the customer, so please write the address clearly and use the real name.
Orders are shipped during the holiday period according to the holiday period set by each shipping company.
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Cash on delivery
## Shipping via Red Box Express or cash on delivery without fees
Shipping time from 2 to 5 working days
Receive from the nearest Red Box Smart Vault to you
If the customer refuses to receive the orders for cash on delivery without justification, he will be deprived of the cash on delivery service.
We are committed, as a trained staff, to shipping the required product and dealing according to the basics of work and e-commerce controls.
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## Fast shipping via SMSA Express, payment on the site for 28 riyals, to your doorstep
For cities and villages where home delivery service is available from SMSA
Delivery time is 2-3 working days except Friday
It can be received from the branch closest to the customer, so please write the address clearly and use the real name.
Note: Home delivery does not include all villages. Within the city limits and according to the delivery range of each shipping company.
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Follow up on the request:
The team of trained Saudi male and female employees will communicate with customers and provide them with order details, shipment numbers, and send alerts.
An email will be sent to the customer's email with the order, and shipments can be followed up and tracked directly through the store's customer service or the shipping company's website.
Contact numbers for shipping companies customer service.
SMSA: 920009999
Aramex: 920027447
Aramex WhatsApp Bot: 0097145031111
Zajil: 920000177
Saudi Post: 920005700
General Administration: 0501730802
